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Hearing Solutions has long been recognized as a calm and relaxing place to visit, and we are continuing to work hard to keep it that way. While we’ve had to pack away our magazines and coffee maker to create our post lockdown safe space, we are really excited to see patients again, both new and returning. We are taking extra precautions to ensure your safety according to CDC guidelines. This includes:

  • Sanitizing the office after every patient
  • Wearing masks, face shields and gloves
  • Requiring that patients wear masks (we can provide one if you don’t have one)
  • Limiting the office to one patient at a time
  • Precautionary temperature readings before appointments
  • Curbside pickup for hearing aid repairs

Additionally, we are having all patients wait in their cars until their appointment, as the waiting room is closed for the time being. We’ll alert you when it is time to come into the office from the parking lot to accommodate the new precautionary measures.

Unfortunately, as each visit takes much longer to prepare, there is pent-up demand for appointments and the fact that we’re working with a skeleton staff, we are only able to see a handful of people each day, and we are a little slower in our responses than normal. For that we apologize, but we promise we will see everyone, and we look forward to seeing you.


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People across the country are turning to video calls to chat with friends, family, colleagues and customers. Popular applications like Zoom and Microsoft teams have become the go-to technology to keep in touch during this difficult time.

If you have one of our latest digital hearing aids, you can connect it to Zoom and hear the audio right through your hearing aid!

 

 iPhone®, iPad®

  1. Keep the battery door open so the hearing aid cannot power up.
  2. Turn on Bluetooth
    1. Swipe upwards from the bottom of the screen to reveal the Control Center.
    2. Tap the Bluetooth icon.

3. Detect hearing aids
Now that Bluetooth is activated, go to Settings, tap General, then Accessibility.
Close the battery door to power up your hearing aid so your iPhone, iPad, or iPod touch can detect it and then tap Hearing Devices.

4. Start using your video conferencing app 

 

Windows Computer:

  1. Make sure you Hearing Aid in on
  2. Turn on Bluetooth on your PC 
    To do this, select the Start  button, then select Settings  > Devices  > Bluetooth & other devices  and turn on Bluetooth
  3. Start using your video conferencing app

 

Apple Computer:

  1. Make sure you Hearing Aid in on
  2. On your Mac, choose Apple menu > System Preferences, then click Bluetooth. …
  3. Select the hearing aid device in the list, then click Connect.

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As noted by the CDC, the COVID-19 is an emerging, rapidly evolving situation. Victoria and I will provide updated information as it becomes available.

As the owner and practitioner I can assure you that every measure has been taken to protect us both in the office and in our homes. Victoria has just returned from maternity leave and will be in the office part time. Kathy, Angela, and Donna are also part time staff members who have other responsibilities as well outside the office. We are all aware of the school closings and the need for family assistance.

During this evolving situation please remain patient as we space out appointments and allow staff members to work as best fits their personal needs. I will leave a detailed message every morning as to the hours we are open and your phone calls will be answered promptly. I am currently in the office some nights and weekends.

Please be patient and leave a message; oftentimes, I am the only one here seeing patients.

Thank you,
Beth and Victoria


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Reminder:

Every 4th Wednesday of the month at the Norwood Senior Center Beth Levine, Audiologist of Hearing Solutions Norwood, will be on-site offering complimentary consultations and hearing aid cleanings/checks!

To sign up, visit the front desk of the Senior Center

or call 781-762-1201



Everyone deserves a Spa Day! Especially your hearing aids.

In celebration of Beth’s 20 yrs in business, we are offering a complimentary “Spa Day” for your hearing aids: Clean and check, tubing changes, wax filters vacuumed and/or changed and some minor repairs may apply.

We will be scheduling appointment times between 9:30 AM thru 12 PM on Tuesday, February 7th. Please call 781-769-8866 to make an appointment.

Thank you for your continued support and loyalty.

Sincerely,

Beth



Next Class: Thursday, July 27th @ 10 AM at Hearing Solutions, Norwood office

New User 101

Attending a new user class is a great way for new and existing users of hearing aids to ask questions and get additional support while adjusting to your new instruments.  Experienced users are also encouraged to attend in order to share their knowledge.

IPhone Connectivity Bootcamp

Smart Hearing™ aid technology and hearing aid connectivity have ushered in a new era of opportunity. If you have a ReSound Smart Hearing aid, you can use the ReSound Smart™ app to tailor your hearing experience. Easily. Discreetly. And straight from your phone. This means your hearing aids can connect with your iPhone, iPad, iPod touch, Apple Watch and other smartphones to make your hearing aids work like wireless stereo headphones.

Learn How To:

Stream/listen from virtually any sound source: phonecalls, music, audiobooks, facetime, turn by turn directions and much more, directly into your hearing aids.


Next Class: Thursday, July 27th @ 10 AM at Hearing Solutions, Norwood office

New User 101

Attending a new user class is a great way for new and existing users of hearing aids to ask questions and get additional support while adjusting to your new instruments.  Experienced users are also encouraged to attend in order to share their knowledge.

IPhone Connectivity Bootcamp

Smart Hearing™ aid technology and hearing aid connectivity have ushered in a new era of opportunity. If you have a ReSound Smart Hearing aid, you can use the ReSound Smart™ app to tailor your hearing experience. Easily. Discreetly. And straight from your phone. This means your hearing aids can connect with your iPhone, iPad, iPod touch, Apple Watch and other smartphones to make your hearing aids work like wireless stereo headphones.

Learn How To:

Stream/listen from virtually any sound source: phonecalls, music, audiobooks, facetime, turn by turn directions and much more, directly into your hearing aids.


Hearing Aid Service Clinics:
  • New Pond Village Senior Residences, 180 Main Street, Walpole – Every 3rd Wednesday of the month from 1 pm – 2 pm
  • Norwood Council on Aging, 275 Prospect Street, Every 4th Wednesday of the month
  • Westwood Council on Aging, Senior Center, 60 Nahatan Street, Every 4th Wednesday of the month, April thru December, 2 pm – 3 pm

Contact Us

  • Email
  • Phone
    781-769-8866
  • Address
    Morse Medical and Technology Center
    100 Morse St. Suite 104
    North Entrance
    Norwood, MA 02062

Hearing Solutions 2020

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